Improve your operational effectiveness
Accelerate technology availability and reduce operational complexity. We provide client-centric, data-driven IT Support Services across multiple vendors, delivered through our innovative digital capabilities and deep technical expertise. This gives you higher availability, reduced operational complexity, and improves the return on your IT assets – freeing your IT staff to focus on innovation and transformation. Leverage the innovative digital capabilities of our services platform, Manage Center portal, and skills within our Global Delivery Centers to help you get the most out of your technology.
Selensys Advanced Support Services is a Single Point Of Contact (SPOC)
- For IT Life Services worldwide
- For your multi-vendor hardware
With our international coverage and over 20 years of expertise in IT multi-vendor hardware, we are your single point of contact (SPOC) for tailored third party maintenance services.
At Selensys, we have rigorous processes in place that allow us to provide the same high-quality service worldwide. When you use a single supplier for your IT service contracts, you’ll save both time and money. A SPOC lets you:
- Avoid multiple suppliers
- Avoid multiple contracts
- Avoid non-unified SLAs
- Avoid the ping-pong effect
Our Support Services
High availability and the rapid, proactive resolution of issues allows your employees to keep performing at their best and delivering the value your customers expect. Through our skills and resources, we will help you get the most out of your technology. Our support is tailor-made to fit your business objectives to facilitate efficient and reliable operations.
Enhance Infrastructure Availability and contain cost
Our Maintenance Support Plans help you achieve a balance between the cost of supporting vital ICT infrastructure – including networking, security, collaboration, and telephony systems – and the risk posed by downtime.
Service Coverage
Our SLA Offers
Selensys can provide flexible SLA. Coverage window, intervention and repair time can be updated whenever your business needs change, and when you require other levels of services. Our Help Desk engineers are available 24/7/365.
Improve performance and free up your limited resources
Our Proactive Support Services reduce the complexity of your IT operations and increase your operational effectiveness. We proactively handle many of your standard IT processes, freeing up valuable staff and management time to devote to innovation. Take advantage of our modular services, giving you the flexibility and support you need, while reducing your total operating costs.
